Stores, Sales, and after Sales Service

1. Are the products in Tehran Stores distributed in other cities?
2. Under which circumstances purchased products can be exchanged?
3. What are different steps of performing the orders in Hacoupian Made-to-Measure, Custom – tailoring Unit?
4. Why all the products shown in the catalogue do not exist in the store?
5. What does “the third millennium program” mean?

General Questions

1. What is Drape in the suits? How are the Drapes of Hacoupian suits?
2. Why Hacoupian utilizes fabrics with natural fibers?
3. In which country are the fabrics made?
4. Which products are being made in Hacoupian factory?
5. In which country are the imported articles such as polo neck, T-shirts,, shoes and belts produced?
6. How can I maintain my suits?
7. How can we interpret the washing symbols attached to the clothe?

Customer Service

1. How can we become a Hacoupian subscriber?
2. Does gender or age matter in subscription conditions?
3. Is it possible to have more than one subscription?
4. Whom can we inform in the Organization of status changes or changes in address, etc…
5. How to use limited discount cards?
6. Is it possible to simultaneously use gift cards and discount cards or gift cards for trousers and shirts?

FAQ

فارسی | English